Lead Assessors Training

Course Objective

The aim of the course is to provide an understanding of
the principles and practices of quality management
system auditing and to impart practical training on
quality auditing skills.
At the end of the course the participants will be able to:

• Interpret correctly the requirements of ISO 9001:2008 and how they apply to the processes of a company.
• Conduct an effective gap analysis/internal audit/supplier’s audit/third party certification audit.
• Initiate improvements in the quality management system (QMS) of a company.

Who Should attend?

The course is suitable for those:

• Who require a detailed knowledge of quality auditing process.
• Whose jobs involve assessment of suppliers and potential suppliers.
• Who are responsible for managing the internal quality audit function within their organisation.
• Who are involved in preparing their organisation for assessment by customers or certification body.
• Who wish to become registered as Auditor or Lead Auditor with International Register of
  Certificated Auditors (IRCA, IQA – UK).

Course Contents

COURSE CONTENT
1. Introduction
1.1 IRCA and Auditor Registration Scheme
1.2 Auditor Codes of Conduct
2. An Overview of Quality Management
2.1 What is Quality?
2.2 Managing for Quality
2.3 What is Quality Assurance?
2.4 Evolution of Quality Management Systems
2.5 An overview of the ISO 9000 series
2.6 Background to ISO 9001:2008
3. The Requirements of ISO 9001 Explained
3.1 Introduction and scope
3.2 The Structure of ISO 9001
3.3 Quality Management System
3.4 An overview of ISO 9001 requirements
Exercise on above
4. Quality Auditing
4.1 What is an Audit and why are Audits
necessary?
4.2 The Audit Process
4.3 Auditing in relation to the “Process approach”
4.4 ISO 19011 and auditor competence
5. The Assessment Process
5.1 An Overview
5.2 Initial Contact
5.3 Pre-Assessment Visits
5.4 Document Review
5.5 Initial Preparation
5.6 Development of the Assessment Schedule
5.7 Communication
5.8 Detailed Planning
5.9 The On-Site Assessment
5.10 Opening Meeting
5.11 Audit Conduct
5.12 Evaluating Results
5.13 Closing Meeting
5.14 Corrective Action
5.15 Formal Report
5.16 Follow-Up and Surveillance Visits
Exercises on above
6. Audit Tools & Techniques
6.1 Detailed Planning & Check List development
6.2 Searching for Evidence
6.3 Conducting Interview and Asking Questions
6.4 Auditor and Auditee Tactics
6.5 Recording the Results

COURSE SCHEDULE & REGISTRATION PROCEDURE

The course is of non-residential nature. The course is of 5 days duration and starts at 0900 hrs and goes up to 1830 hrs daily for the first four days & on the fifth day the course finishes at 1700 hrs after the written examination.

Certificate

Those participants who successfully complete the continuous assessment during the course and also the written examination, which is conducted on 5th day of the course, will be issued certificate. Such certificates of successful course completion are only valid for three years from the date of the course for the purpose of auditor certification/registration with IRCA. It may be noted that attendance on the course
alone does not qualify a delegate as a certificated/registered auditor.